Activ Web Design makes the perfect family business

Eric Fitton (49), an ambitious Australian entrepreneur, was looking to run a successful online business which is why he began searching for internet franchises. With the help of his wife Julie he began trawling through the world wide web looking for the business opportunity that would best suit his lifestyle and give him a return on his investment.


“We had looked at lots of opportunities and browsed through many web sites including franchises and were not able to find the right opportunity that suited our lifestyle, we did come across a couple of franchises that were close to what we thought might be the right one only to find the start up costs and the commissions involved were too expensive and did not leave you with enough to also enjoy a good lifestyle which is what it is all about. Then I came across the Activ Web Design opportunity and it quickly got my attention, I have always been interested in technology and the internet so it appealed to me in that respect. I had a few discussions with the Australian Operations Manager who was very helpful and explained everything I needed to know, after that it was pretty much a done deal.”

Eric already had a full-time job so he decided to look for an opportunity that he could do in his spare time. He wanted to dedicate most of his time to his current role. He knew he could do this by searching for a profitable business that he could run from home. This way he could work around his job and family commitments by working whenever he had a few hours to spare.

“I have always had a great deal of interest in technology and design so when I spotted the Activ advertisement it got my attention straight away. Initially I took it on part time as I have a full time position which takes up most of my time, my thoughts were that I could fit Activ in during my spare time.”

Eric initially took on the Activ Web Design opportunity so that he could make money in his spare time however as the business grew things began to change for the better. Eric saw demand for web designs increase and also found that he could offer other services too. The number of customers he got through his web site rose quite sharply. As Eric was working full-time he brought Julie on board to meet the extra demand. Together they began to make the most of what the opportunity could offer – in turn Activ Web Design QLD became the perfect family business.

My wife and I had always fancied having our own family business. As the business developed and generated a number of additional opportunities, it needed more attention which was great for us as my wife got involved in the day to day running of the business.

The Activ Web Design opportunity changed their lives completely. A once traditional household was transformed into a modern business operation with both husband and wife working together to achieve their goals.

Before Activ I had my full time job and my wife was at home doing the housewife role, things have changed much for my wife, she now has a goal to achieve with the business and although our days are pretty full and busy there is a great sense of achievement when we get a new customer.”

Together, they quickly realised that their thriving web design business had more to offer and it soon began to generate interest for a whole new range of internet services. With the adding of commercial services to their portfolio came the assurance that the initial investment would be recouped even quicker than they had thought.

“When I got my first customer not only did they want a website but a few spin off items came along with it, I quickly realised there were other value add services that most customers require when looking at a new site, especially if they are a new start up business. My first site led to 2 more sales opportunities which I converted into customers and I have not looked back since.”

Eric and Julie continue to grow the business having fully appreciated how much promise there is in the Activ Web Design opportunity. There is never a dull day with the business bursting with new creative ideas which has no doubt attracted a lot of attention……….

“We have great expectation for our business, as we grow we envisage there will be more opportunities to add more products to our portfolio of offerings to new and existing customers, word of mouth has been a great thing for us, it’s surprising how quickly word spreads, I have a new customer that called only last week, I have done a website for one of his business associates and he was so impressed he is thinking about re-vamping his existing website, we are now discussing the layout for his new site.”

Today, Eric and Julie are known as the proud owners of a flourishing web design business. Eric still has his full-time job with Julie taking on the day to day running of the Activ Web Design business. They had the support of each other true but they also had the unrivalled support from the Activ head office who were never too busy to take a call.

“I have been really impressed with the support I have received from Activ Head Office in the UK, although I am 13,000 miles and several time zones away, I am always able to get hold of the support team when I have needed them, nothing seems to be too much trouble, when I ask for help it is there straight away. At initial start up they spent several hours at a time on the phone walking me through the tools available to help me develop and grow the business, the experienced staff are always there to point me in the right direction if I come across a new situation and they are always offering to call me and walk me through any trouble spots, offering advise both on design and business in general”

Eric fully understood that with any business you can really only get out what you put in and this is what drove him to work hard. He had the passion and enthusiasm for making a go of it which is key for any successful entrepreneur.

“Enthusiasm is required to get the business off the ground and you cannot let up once things start moving. That said, the feeling of accomplishment when you release a new website and a customer tells you how impressed he is with the ease of it all and the appearance of his new website, certainly makes up for all the effort along the way. If I had to do it all again I would without hesitation.”


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